Frequently asked questions
Find answers about quotations, customization, samples and ordering below.
What information helps us prepare an accurate quotation?
Send the product name or reference, intended vehicle or use, material preference, quantity, branding, packaging and destination. Reference photographs are helpful when available.
Can different product collections be combined in one inquiry?
Yes. Add every required item to the inquiry cart and submit one consolidated request.
Is payment taken through the website?
No. The website collects an inquiry only. Price, MOQ, lead time, freight and payment terms are confirmed by the sales team.
Can materials, colours and packaging be customized?
Customization can be discussed by product. Include the intended use, colour reference, artwork and packing requirement so feasibility and minimum quantities can be reviewed.
How are samples and quality requirements handled?
Sampling and inspection requirements are confirmed with the quotation. Approved details should be recorded before production begins.